MGT 420 week 9 Assignment West Coast Transit Case
MGT 420 week 9 Assignment West Coast Transit Case
Description
Write a paper (1,500-1,750 words) in which you
address the following based on the information provided in the “West Coast
Transit Case Study” resource.
1.
Define the three criteria for
evaluating effective team/group work (as stated in the textbook) and analyze
whether the “team” assembled by Bernie Hollis and Pete Denson is effective or
not.
2.
Provide a review of each of Tuckman’s
five stages of group formation and identify what stage(s) are evident in the
case. Explain your answer.
3.
Define Schein’s three behavioral
profiles roles during team entry and identify how the profiles are demonstrated
in the case. Explain your answer.
4.
Was the communication among the
participants in the case effective or not? Justify your answer (this is not
just an opinion).
5.
The textbook describes two main types
of conflict. Define them and then describe the type (s) of conflict that are
evident in the case
6.
Propose how Denson should manage the
conflict in this case using one direct conflict management and one indirect
conflict management approach? Explain your response.
7.
Identify one specific task leadership
activity and one specific maintenance activity that should be encouraged.
Identify the most significant disruptive behavior that should be discouraged.
8.
Identify the most obvious individual
motivational problems experienced by Jing, Mahonney and Tanney. How should
Denson motivate each person (be sure to provide a specific motivational
suggestion for each person based on their motivational needs. Ensure that you
have at least one suggestion from each of the motivational theory/techniques:
content theories, process theories and reinforcement strategies).
Use at least two academic resources as
references for this assignment.
Prepare this assignment according to the
guidelines found in the APA Style Guide, located in the Student Success Center.
An abstract is not required.
This assignment uses a rubric. Please review
the rubric prior to beginning the assignment to become familiar with the expectations
for successful completion.
You are required to submit this assignment to
Turnitin. Please refer to the directions in the Student Success Center.
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